<aside> 💡 Quest is a new concept as of September 11, 2023 and we use it to align in longer perspective.

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Quest is a tool that should be used for building clear expectation and alignment in the organization. We rely on the mission definition described in this blog post. Quest defines what problem the team solves, what is the approach and what team requires to accomplish a bigger mission. He ensures that his team members have a problem context, task and know:

• what autonomy do they have
• how will we measure the success of the mission

Quest is just an alignment tool to communicate what is needed at a given point in time and in a given understanding. As we advance, we can change and amend mission constraints, resources needed, and success metrics because we advance in understanding the reality around us.

Tools

We have a template in BAU to define the mission and space to back brief and make a project consist of smaller tasks for this purpose.

What makes a good quest?

How to build “how” for those missions:

• Get inspired and copy as much as possible from others
• Be brave - think big
• Working on how statement we always think and challenge how we will measure success in what and our how
• You aren’t alone. You can always count on me to discuss building ‘How’
• Delegate aggressively
  • We do it by defining the quest with clear task, why and how we will measure success in a given time period
  • You think about what assets you have in a team and who can help you with different parts
  • You are intentional about which things you want to engage directly and what you would like just to overlook
  • We want the sh*t to be done, not that we are engaged into everything
• We lead the way out
  • Think about a solution, not that we have a problem
• Create space ahead to give feedback
  • You use back briefing to understand a person's abilities and mindset, it’s a first check if a person is capable of working on a quest
  • When you understand a person’s approach, you can coach and grow the person as you go
  • You understand what resources a person needs

When we brief:

• You don’t accept it until you understand why. You have an obligation to investigate until you believe in the mission.

How to work with clients quests

https://www.loom.com/share/f9ce22993856458a8a94fddb78918b0b

Changelog

• September 11, 2023 / @Karol Wojtaszek - introduced concept of quest, deprecating older documents
• October 28, 2024 / Heads meeting to discuss about misunderstanding