Why expectations?

We need cooperation leaders who want to change things.

The purpose of expectations is to be clear about the mission of leadership and why we need it at AppUnite. It’s not about the way you want to implement it or enforcing some ‘style’ of leadership, etc… We aim for having a clear situation where calling yourself a leader means the same (on a mission level) to ****you ****and to AppUnite.

Expectations

As a team leader, I am accountable to…

Alignment with the client

• … proactively contribute to and align with the strategy for the cooperation (for which Customer Success is accountable)
• … don’t do anything against the AppUnite interest and values

Team

• … build a competent and non-dysfunctional team around the goal/change you want to achieve, define how the team operates
• … be conscious of team's struggles, satisfaction, challenges, missing competences, problems, needs, etc …

Personal Growth

• … be a resource for a team members when it comes to their career growth.

  <aside> ⚠️

  While it’s not expected that you will drive their development directly, it’s up to you to help align their personal goals with the direction of the team and the company and to point them toward the right support when needed.

  </aside>

Salary fairness and awareness

• … help a team member to have a fair salary by both:
  • discovering her/his needs
  • expressing what is expected from them that fits to these needs
  • give context on how much they could earn if expectations are met
• … build awareness on how to earn more
• … manage compensations within the team in cooperation with @Anonymous group

Cooperation management

• … fully care for the quality of work within the cooperation
• … manage and optimize project-related expenses beyond compensation